We're looking for a

IT Support Coordinator

We’re looking for a reliable, technically confident IT Support Coordinator to assist our growing team with everyday IT needs. This part-time role is ideal for someone who enjoys helping others, is comfortable managing modern workplace tools, and can work independently in a remote-first environment. This will begin as a part time 3-month assignment, with the potential for ongoing work.

Key Responsibilities

Support and troubleshoot problems across our internal tools (Google Workspace, Microsoft 365, Slack, Notion, FirmRoom, and more across Windows and some Mac users).
Respond to ad hoc IT queries and tech issues from team members about their software and hardware.
Help onboard new team members: order laptops and equipment, create user accounts, and ensure access to key tools.
Work with vendors (e.g., Google or Microsoft support) when issues require escalation.
Improve IT security (tooling, processes, standards), rolling out opsec training etc.
Confident with MacOS and Windows
Maintain and manage inventory of devices, systems, subscriptions & licenses
Support onboarding/off-boarding processes
Implement/oversee ticketing system
Share recommendations when we explore new tools (e.g., for project management or sales).
Make recommendations where we can simplify our tool suite, automate, or get tools to work together in a more streamlined way

About You

Some previous experience of hands-on IT support or helpdesk experience, ideally supporting hybrid or remote teams.
Comfortable with Google Workspace and Microsoft 365 admin tasks.
A clear, friendly communicator who enjoys solving problems for others.
Well-organised and proactive; you follow through and spot ways to make things run more smoothly.
Bonus: experience working with early-stage start-ups or small, fast-growing teams.

Location: London, hybrid

Time Commitment: 4–8 hours per week (freelance or contractor)

Start Date: As soon as possible

Contract Type: Initial 3-month contract, with potential for ongoing work